Care Coordination

As a Blue Cross Community MMAI (Medicare-Medicaid Plan)℠ member, you will complete a Health Risk Assessment (HRA) at least annually. The HRA helps us to assign you to a Care Coordinator. Your Care Coordinator will work with your Interdisciplinary Care Team to determine your needs and develop a Care Plan to meet those needs. 

Your Care Coordinator will also work with you to help you reach your health goals. In addition, he or she will: 

  • Plan in-person visits or phone calls with you 
  • Listen to your concerns 
  • Work with you to make sure you have access to all necessary health care resources 
  • Make sure you get all the tests, labs and other care that you need 
  • Help set up care with your doctor and other health care team members 
  • Help you, your family and your caregiver better understand your health condition(s), medications and treatments 
  • Help you reach your health goals  

Learn more about Care Coordination and complete your Health Risk Assessment in the Blue Access for Members℠ member portal.

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